Using eduroam
eduroam (EDUcation ROAMing) is a global initiative, forming an agreement between educational and research institutions to share wireless access enabling inter-institutional roaming.
- When visiting participating institutions University of Melbourne students and staff can connect to the eduroam network using their central email username and password (e.g. username@unimelb.edu.au)
- Visitors to the University of Melbourne from participating institutions can access the eduroam network using the login credentials from their home institution.
This website provides information on how to use the eduroam service for University of Melbourne staff, students, and visitors.
Aarnet eduroam information flyer (pdf, 494kb)
Where can I use eduroam?
University of Melbourne staff and students:
eduroam is available at over 500 sites world wide throughout 30 countries including Australia, New Zealand, Canada, China, Europe, Hong Kong, Japan, Taiwan, UK and the USA.
eduroam coverage is available for University staff and students at Royal Children's Hospital (RCH)
University of Melbourne staff and students cannot use eduroam while on campus, they must use UniWireless.
Visitors to the University of Melbourne:
eduroam is available in all the same places as the staff and student network, UniWireless. Check the coverage maps section for up-to-date information.
Getting Connected
The following guides are for University of Melbourne staff and students.
- Configure Windows Vista (pdf, 364kb) to access the eduroam Network*
- Configure Windows XP (pdf, 408kb) to access the eduroam Network*
- Configure Mac OSX Leopard (10.5) (pdf, 313kb) to access the eduroam Network
- Configure Mac OSX Tiger (10.4) (pdf, 389kb) to access the eduroam Network
- eduroam Just the settings (pdf, 17kb)
*Windows users must download and install the SecureW2 client before following the guides.
What resources are available on eduroam?
Access to the eduroam network is free of charge for users.
University of Melbourne students and staff: see the eduroam website at the visited institution for information on available resources.
Visitors to the University of Melbourne:
| University of Melbourne Resources | Availability |
|---|---|
| Internal websites | Yes |
| File Shares | No |
| Printers | No |
| External Resources | Availability |
| External websites | Yes |
| POP & IMAP | No |
| Instant Messaging | No |
| VPN | Yes |
| Telnet/SSH | Yes |
Getting Support
University of Melbourne students and staff:
For assistance configuring your laptop to access eduroam:
Students
Talk to staff at your local library service desk or visit Student IT at the Percy Baxter Collaborative Learning Centre - 1st floor, Baillieu Library
Phone: 8344 0444
Web: www.lib.unimelb.edu.au/inquiry/
Library opening hours
Staff
Contact the IT Service Desk on
Phone: 8344 0888
Web: http://servicedesk.unimelb.edu.au
IT Service Desk operating hours
Visitors
For information on coverage and resources available on the eduroam network contact the IT Service Desk on:
Phone: 8344 0888
Web: http://servicedesk.unimelb.edu.au
IT Service Desk operating hours
Conditions of use
The use of eduroam is governed by the Australian Eduroam Policy (pdf, 51kb). University of Melbourne Staff and Students as well as our Visitors must be comply with the University of Melbourne Computing and Network Facilities Rules. Visitors must also comply with the applicable Acceptable Use Policy of their home institution.
The eduroam network is not content filtered and access by staff or students under-18 requires parental consent. In accordance with the Eduroam Policy, the University of Melbourne may log all eduroam activity including; authentication, DHCP and accounting requests. Eduroam logs will be held for a period of time in accordance with operational need.