Information Technology Services

Getting IT help

Students: contact Student IT.

Staff: get help two ways…

Hours: 8am–6pm Mon–Fri
(excludes public holidays)

Check progress of a logged job

Customised email lists

The University supports a number of customised email lists. These lists allow staff and select post-graduate students to email groups of people.

Login to the Custom Email Lists Self-Service Portal

To create a custom mailing list you now need to use a University of Melbourne username and password. If you cannot remember your username and password, you can regain access to your account via the University's Identity Management System.

Support materials for mailing list subscribers and list owners/administrators is available from the links provided below:

The service also has comprehensive help and documentation within its Self-Service Portal.

Functional Alias

A Functional Alias is a type of custom email list. A Functional Alias can direct email to another address or to a list of addresses.

For example:

conference-management@unimelb.edu.au, could direct email to either the person or persons assigned to deal with incoming mail.

Requests for a Functional Alias can be submitted via either the ITS Service Desk or through the BSM Platform (Remedy) request.

Configuration

By default the service provides the following types of list:

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