Re: [NE] attachments

From: Mary Grimsley (marygrimsley@SPRINTMAIL.COM)
Date: Thu Aug 03 2000 - 14:27:40 AEST


On Wed, Aug 2, 2000 11:53 PM, Rick Davis wrote:

>I tried quitting NE and rebooting, then doing it again, but the same thing
>happened. Then I tried copying the file/folder to another place, and this
>time there was no problem. It's happened a number of times. It seems that
>NE can't "find" attachments on the desktop sometimes.

>Has this happened to anyone else?


Hi Rick,

I'm sorry about your problem, Rick. Similar things have happened to me, but
not in connection with NisusEmail and not in a long time--not since I
started paying good attention to regular computer maintenance. Check out
the advice here:

<http://sciencequest.org/support/computers/mac/prevent.html>

That whole site is wonderful. There's a troubleshooting link there too
that's well worth the reading.

It does sound as if using Disk Warrior and rebuilding the desktop would be
a good idea for you now, Rick. Be sure to dump the Finder Preferences too.
A couple of times under similar circumstances I've also needed to replace
the Finder from backup. (If you don't have a good backup for your Finder,
you can get a new one off the system installer using TomeViewer; don't pull
it from the software on the CD where a drag would work to get one. That
easy-to-get version is meant to be read only on the CD; it's slightly
different than the version the installer will put on.)

Good luck on getting your problem fixed, Rick!

--
Best wishes,
Mary



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