Re: (OT) Mailing Lists reflect on Developers

From: Robert B. Waltz (waltzmn@SKYPOINT.COM)
Date: Wed Aug 02 2000 - 01:23:32 AEST


On 8/1/00, Kirk McElhearn wrote:

>On 1/08/00, at 8:32, Benjamin Cramer truempyi@YAHOO.COM said:
>
>>I haven't got a clue what's coming up in NW6; it doesn't
>>seem like anyone on this list has even seen a beta version, if they have
>>they've been sworn to secrecy;
>
>I have seen a beta version, and, like some others on the list, am a beta
>tester, and have been for a few years.
>
>I don't think Nisus want a lot of beta testers, but I can assure you that
>there are enough of us.

Enough to do what? :-)

I haven't done beta testing for Nisus, but I have done it for a different
product. The list of testers was long -- but so was the list of bugs.
The only way having more testers can hurt is if they overwhelm the
people responsible for dealing with them.

Not a criticism of Nisus, just an observation: A product can *never*
be tested enough. Remember Nisus 5.0?

>Naturally, we are "sworn to secrecy" - it is a question of respecting a
>company's product secrets until they are releseased.  While many
>companies do public beta testing, I can assure you that it is not the
>norm.  I work with software companies doing translations and writing
>documentation, and I have not ever seen a company that really authorizes
>beta testers to talk about the products (except for the rare public beta
>programs).

I really don't see this. Not in Nisus's case. Nisus really *does* have
a problem: A severe shortage of new products. From that standpoint,
NESY helps -- but it's competing with a bunch of free products, and
follows a completely different paradigm. If NESY is the only salvation
for Nisus Software, then Nisus Software is sunk.

I would observe that Nisus is unlike other programs in that its users
are an essential and irreplaceable part of its function. Nisus Software
didn't produce the HTML macros; a user did. Chances are, if there
ever is to be a Quark Tag writer, that users will be the ones to
produce *that*, too. Nisus needs to harness that energy -- among
other things, it should be collecting all the macros it can and
shipping them with the product.

But that means that we have to *see* the product. Macros which worked
under version 4.0 sometimes broke under 5.0, because commands had
moved or changed names. It will happen again with 6.0. Nisus has
a real problem if it ships 6.0 and announces "the XPress Import
macros worked with Version 5.1, but you'll have to wait a few
months until (so-and-so) updates them for NisusWriter 6.0."

As it stands, we don't even know whether we're going to get any
useful new features. I gather we'll be getting zoom. No use to
me; if I'm doing detailed layout, it's in something other than
NisusWriter!

I'm not in a position to switch, because I don't buy Microsoft
and there aren't any alternatives. But this sort of thing really
tempts me. If, hypothetically speaking, I were considering a
switch to Word, I would want to switch *now* rather than wait.

New versions of NisusWriter have run slow for as long as I can
remember. I don't blame Nisus Software for this; I've written
software, and I know how hard it is. But you can't maintain
market share with an old product and no idea of what's coming
out. Not when your primary competition is Microsoft!

--
Bob Waltz
waltzmn@skypoint.com

"The one thing we learn from history --
   is that no one ever learns from history."



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